Please help
Chris478
Enthusiast - Level 2

Why is verizon so slow at sending out OTA's for the android system update

for the note 4 sm-n910v?

Labels (1)
Re: Please help
vzw_customer_support
Customer Service Rep

Chris478

Keeping up with the latest and greatest  updates is great! You can refer to this website when software updates have been released: http://www.verizonwireless.com/support/software-updates/

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Please help
Chris478
Enthusiast - Level 2

Can you not read?  That clearly didn't answer my question

Re: Please help
SickFreak
Specialist - Level 1

Age old question with VZW.  Windows Phone users have the same problem - other carriers released the updates long before VZW did.  I think this is one of the reasons Microsoft, starting with Windows 10, is going to do direct updates and not let the carriers be the gatekeepers. I would suspect other OEMs will be doing the same soon.

Could you imagine our ISPs stopping us from updating our computers?

Re: Please help
Tidbits
Legend

Actually it's not going to be that way. MS corrected their statement.

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Re: Please help
SickFreak
Specialist - Level 1

Link?

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Re: Please help
BillyG57
Contributor - Level 1

List is wrong last update on Moto x 2nd gen was September 10 but no advanced calling.

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Re: Please help
Tidbits
Legend

MS will still do the deal with carriers like usual. The only difference is they'll decide when to release the updates. They won't be using carrier FOTA servers, but their own. That's exactly the same thing the Nexus 6, and all iPhone do. People read it the wrong way and it was clarified a few weeks ago and some one posted links to the info in one of these threads.

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Re: Please help
SickFreak
Specialist - Level 1

In other words, you're agreeing with me and I'm not wrong...

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Re: Please help
Tidbits
Legend

No. Everyone is assuming they are bypassing the carriers which they are not. Carriers still have to approve the software before MS can push the update. Only difference is they come from their servers and not the carriers servers.

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