I'm not sure if anyone from Verizon monitors these forums, but it would be a remendous benefit to your customers if you would change or offer a choice of your "bonus" music service. I'm sure there's some business arrangement around offering Apple Music, maybe all the other services had arrangements with the other carriers, but it is simply the weakest and buggiest (on Android at least) major music service I've had the displeasure of using.
Giving a *choice* of something like Google Play Music, Spotify, Pandora, or even Apple Music if necessary would be far better than sticking your customers with just Apple Music.
AT&T manages to offer their customers a number of SIX services including HBO, Cinemax, SHOWTIME, STARZ, and Pandora Premium. T-Mobile customers only get one, but at least it's Netflix. And Sprint offers Hulu and Tidal.
Please consider giving your customers some additional, better options.
I personally don't want to be tied to a carrier for these additional services.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I get where you are coming from, but I'm on Verizon for coverage, not gimmicks. I already have Google Play on a family package that would be arguably cheaper kept this way.