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Poor Reception in our 27278 zip code area off of Halls Mill Rd
RWG2
Member
‎03-28-2020 07:09 PM

Is it possible to increase the connectivity in this area.  Since the internet is DSL in this area and there is only 1.5 MBPS available intermittently.  Right now we have to use a booster connected to the internet to get cell signal. 

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Correct Answer!
Re: Poor Reception in our 27278 zip code area off of Halls Mill Rd
vzw_customer_support
Customer Support
‎03-31-2020 06:03 AM

RWG2, 

 

I'm so sorry to hear that you are having trouble with the service in your area! We are here to help, and we would like to troubleshoot this issue with you and resolve it. Does service improve on your device in other locations? Do you know of any other Verizon customers who also have trouble in your area? 

 

MichelleH_VZW

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