I’ve been a Verizon wireless customer for over 12 years and have seen nothing but degradation in the service and support for business. I’ve spent two days and a half a dozen people including a couple of call-center managers to add some Data to my Line And work on a few issues and they’ve done nothing but lie and even went as far as giving me an escalation manager phone number that I can call and then ended up being some poor blockhead they had nothing to do with Verizon. This is crazy and maybe it’s time to move my business over to another carrier that has realistic customer service.
and work on a few issues and they’ve done nothing but lie and even went as far as giving me an escalation manager phone number that I can call and then ended up being some poor blockhead they had nothing to do with Verizon. This is crazy and maybe it’s time to move my business over to another carrier that has realistic customer service.
I continue to be disappointed and the lack of caring for small businesses.
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