Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Poor Signal at Work
Bearfan60
Member

Suffering through terrible service at work.  Signal strength is usually -110 to -120 dBm with 27-30 asu.  Is there somewhere I can report this?

0 Likes
Re: Poor Signal at Work
Bearfan60
Member

Adding to this, service is in 37153 Rockvale, TN.

0 Likes
Re: Poor Signal at Work
Bearfan60
Member

Also, Speedtest.net results:

 

7.29 Mbps at 48ms

 

0 Likes
Re: Poor Signal at Work
vzw_customer_support
Customer Support

We understand the importance of ensuring you experience great service at all times. What exactly is going on with your service? When did you start experiencing these difficulties? Are service issues only while indoors at work or both indoors and outdoors? 

0 Likes
Re: Poor Signal at Work
vzw_customer_support
Customer Support

Thank you for the zip code provided. I am not showing any reported issues in the area. When did you start experiencing the difficulties with service? Can you describe the service issues you are experiencing?  

0 Likes
Re: Poor Signal at Work
Bearfan60
Member

The signal around the building is poor outside.  The signal inside is non-existant unless you're by a window and then it's only able to do voice and text.  Data isn't fast enough to use browser.

0 Likes
Re: Poor Signal at Work
vzw_customer_support
Customer Support

Allow us to gather more information to be on the same page. Does the service get better once you leave your work area? If so, how far do you need to travel before you notice a change? Are you aware if other Verizon users are reporting similar issues in the work area?

VictorC_VZW

0 Likes