Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Poor cell service in high rise
HA22
Member

I recently moved from the 32nd floor to the 41st floor of my building. Now I only get one or two service bars, and sometimes lose cell service altogether.  Can height worsen service? Do I need to switch to another carrier?

0 Likes
Re: Poor cell service in high rise
vzw_customer_support
Customer Support

Hello. Our top priority is to keep you connected. While indoors your service is subject to fluctuate. Do you have access to WiFi?

0 Likes