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Poor cell service
Jemery75
Newbie
‎04-10-2020 08:36 PM

I have lived at this house for four years now. I've had enough of the dropped calls and not getting texts until I drive up the road. What will Verizon do about the poor signal?

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Re: Poor cell service
vzw_customer_support
Customer Service Rep
‎04-13-2020 06:34 AM

Getting the service you need and deserve is important, and we are here to ensure that is the case. We would like to look further into this for you, please meet us in a Private Note for assistance. AlbertP_VZW

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Re: Poor cell service
Jemery75
Newbie
‎04-13-2020 02:20 PM

I don't know what Private Notes your talking about. I am planning on getting a signal booster and need some help on what one to get. 

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Re: Poor cell service
Jemery75
Newbie
‎04-14-2020 01:42 PM

There is no user AlbertP_VZW to send a private message to

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Re: Poor cell service
vzw_customer_support
Customer Service Rep
‎04-15-2020 02:39 PM

We want to be sure that this is all resolved. We would like to look further into this for you, please meet us in a Private Note for assistance.

Jose A.M_VZW

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Re: Poor cell service
vzw_customer_support
Customer Service Rep
‎04-16-2020 01:46 PM

Jemery75, allow me to apologize as we need to be the ones to send you a Private Message first. I have gone ahead and sent  you one. We look forward to working further with you there. 

 

ChristineK_VZW

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