Poor connection, NE Mesa AZ
cmluther
Newbie

Having issues (seem to be getting worse...) with connectivity of my Kyocera Duraforce Pro (Android) phone.  Like the phone, like the features, but it generally does no good if unable to connect.  Connectivity map shows solid red for this entire area - why am I often down to 1 bar, and dropping from 4G to 3G regardless of location?

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Re: Poor connection, NE Mesa AZ
vzw_customer_support
Customer Service Rep

We want to make sure you are getting the best service every day. With regard to your phone when did you start having issue? Are there others experiencing the same issues?

JasperM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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