Making sure that you receive the best available service in your area is a must, and we'd love to help find out what's going on right away. Are data and texting services also affected? What signal do you see on your device when you're in the affected area? Also, does this seem to happen both indoors and outdoors?
Happens with all services. At times it shows I have no service and in the 12 years I’ve lived here that’s has never been like that.
Other times I have 2-3 bars LTE and drop calls and can’t look up anything with data.
I just don’t understand and I even upgraded and service is worse.
We know how important your service is to you. We want to get to the bottom of this. Can you describe the area for me? Is this at your home address or on a stretch of highway? Did anything change in the area that you know of?