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Poor coverage and repeated dropped calls
brforry89
Member

Reporting terrible series where no one can hear my call and generally drops the call in less than 3 min. Zip code 80129. 

Re: Poor coverage and repeated dropped calls
9wood
Sr. Member

Many have reported this or similar myself included not one answer to fix it just there script reply and excuses

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Re: Poor coverage and repeated dropped calls
vzw_customer_support
Customer Support

brforry89,

 

Dropped calls and poor coverage are not what we're about here at Verizon. Let's make sure this gets addressed ASAP for you. I took a look at the general area, and there aren't any alerts or outages at this time to cause this issue. I want to gather more details to solve this. Aside from the phone calls, how are your other services like texting and data working for you? What difference do you see when you're outdoors versus indoors? Do your issues occur in other areas as well?

 

RyanC_VZW

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Re: Poor coverage and repeated dropped calls
chrisrive
Member

I also have extremely poor coverage at my house, I have reported it several times, who can help to solve the issue?

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Re: Poor coverage and repeated dropped calls
vzw_customer_support
Customer Support

We need to take a look into what's going on for you, please send us a Private Note. 

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