I just switched to Verizon wireless after years of Sprint. The coverage in my neighborhood is terrible! We had to buy an LTE booster in order to make calls from our house. Calls drop constantly when I'm walking or driving in the neighborhood. The reception on work cell phone - which is on the Verizon business network - is just fine. Can anyone explain? Or better yet explain how to get Verizon to fix it?
Iphone6171, we apologize for the issues you are having with your service. I rely on my service to work at all times, so I know how vital it is for you to be able to use your service. Especially in your neighborhood. Do not worry. We can work together to get it back on track. When did the issue begin? What is the make/model of your device?
Iphone6171, awesome phone. Please share a screenshot that shows the software that's installed on the phone. Settings > General > Software update.
Good morning, Iphone6171. Excellent question. Phone manufacturers create software updates to improve the performance and security of the phones. We recommend that you always update your phone's software version as soon as a new version is available.
Have a fabulous day!
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