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Poor reception in Sioux City, IA
snahofivan
Member

I receive very poor reception (one intermittent bar) outdoors, in the city of Clarkson, NE (all around the city), and in Sioux City, IA, in the area of Stone Park Blvd and Pierce Street, the most populous part of the city.  Also, all of our phones also have very poor reception at North High School in Sioux City.  Is there a setting in our phones that we can change to improve reception?

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Re: Poor reception in Sioux City, IA
vzw_customer_support
Customer Support

@snahofivan

 

Please know that this is not the type of experience we want you to have with our service. I do understand the need to have a reliable connection to our network at all times. I would love the opportunity to look into this signal issue with you.

 

You have mentioned experiencing signal issues in a few different locations. Are you indoors at these different locations when you notice the change in your device signal? When did this problem with your signal begin, and what model phone are you using? Please let me know the answers to these questions so that I can further assist.

 

AnthonyTa_VZW

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