Poor reception
POOHWORKS
Newbie

I get poor cell reception at my home. 2 bars ever, inside or outside. I refuse to buy another piece of equipment from this company when I have paid over $250 a month for 15 years or more. Getting ready to shop around unless something can be done.

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Re: Poor reception
deloused
Master - Level 3

You should go with the carrier that provides the best service where you need to use it

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Re: Poor reception
vzw_customer_support
Customer Service Rep

We are saddened to learn this has been your experience with our service at home. We wish to continue servicing your cellular needs. To ensure we get to the bottom of this, we do have a few questions. With the 2 bars of service, what services are impacted? (calls, text, data) To confirm, does the issue with service occur only at home or does it also occur when you are away from home? Can you please confirm your zip code? 

 

JaimeG_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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