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Poor signal area - CS rep "confused"
Padoyle
Member

Customer service rep was unable to understand my poor signal complaint.  Can a Verizon employee help to address the problem please?

Zip code 48063 Columbus, MI

Samsung Galaxy A51

Signal strength -113dBm

Terrain is very flat, there is a high voltage transmission corridor approximately 1 mile north.  The many many transmission towers provide excellent opportunity to bolster service without having to worry about extensive build-out.  The grid operator in southeast michigan is very amenable to leasing towers and allowing directional boring through their easements.

 

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Re: Poor signal area - CS rep "confused"
vzw_customer_support
Customer Support

Thank you for reaching out to us today, Padoyle. We understand how important it is to have quality service in your area. You can submit an inquiry to our real estate team using the link below:
https://www.verizonwireless.com/business/real-estate-inquiries/
They will review the area to see if a cell site can be constructed. - GregL_VZW

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