You definitely got the right information regarding porting your number, but yikes! Why were you looking to port out to a different carrier?
Follow us on Twitter @VZWSupport
What a nightmare. Verizon has me going in circles trying to port the second device to a new carrier.
Why would I ever want to leave Verizon for one this very problem. The customer service is terrible, the billing is high. Just tiring to not pay the highest rate in the market. I have spent the better part of two days trying to leave Verizon.
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.