Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Porting number that is connected to edge plan?
DigitalCreation

I have a Family plan that consists of two lines. I would like to port out one of the lines to a different carrier. This line is on an Edge plan at which I have a remaining payoff balance of $400 which will be covered by a prepaid card I will get from the new carrier. My question is: after the port, I will have that remaining balance until I receive the prepaid card to pay it off which will take 6-8 weeks (according to the details of the carrier.) How will this affect the remaining line if I'm not able to pay the balance right away? Will this suspend service for the whole account if the ported line balance is not fully satisfied?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Porting number that is connected to edge plan?
naansalad
Sr. Member

you balance will be due on bill when you get after port out ...doesn't matter if you receive card from new carrier 4-6 weeks or later ...paying late your vzw bill will get late fee charged and can suspend account as non payment  if paid too late...but you might have option to make payment arrangement if available after getting bill .

View solution in original post

Re: Porting number that is connected to edge plan?
naansalad
Sr. Member

you balance will be due on bill when you get after port out ...doesn't matter if you receive card from new carrier 4-6 weeks or later ...paying late your vzw bill will get late fee charged and can suspend account as non payment  if paid too late...but you might have option to make payment arrangement if available after getting bill .

Re: Porting number that is connected to edge plan?
DigitalCreation

So, I would have to front the $400 that way my account is not suspended for late payment on the ported line?

0 Likes
Re: Porting number that is connected to edge plan?
Tidbits
Sr. Leader

Correct you have to pay it off first and you get reimbursed by the other carrier weeks later.

Re: Porting number that is connected to edge plan?
DigitalCreation

Well, that would have been predicament. Looks like I will have to wait a few more months to switch. Sad days!

0 Likes
Re: Porting number that is connected to edge plan?
Tidbits
Sr. Leader

Don't have a CC to do that with?

0 Likes
Re: Porting number that is connected to edge plan?
DigitalCreation

I do, but not that I would consider using for such things.

0 Likes
Re: Porting number that is connected to edge plan?
vzw_customer_support
Customer Support

why would you want to leave? We would be very sad to see you go. Lets work together and keep those lines from having separation anxiety.
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes