Porting number that is connected to edge plan?
DigitalCreation
Enthusiast - Level 3

I have a Family plan that consists of two lines. I would like to port out one of the lines to a different carrier. This line is on an Edge plan at which I have a remaining payoff balance of $400 which will be covered by a prepaid card I will get from the new carrier. My question is: after the port, I will have that remaining balance until I receive the prepaid card to pay it off which will take 6-8 weeks (according to the details of the carrier.) How will this affect the remaining line if I'm not able to pay the balance right away? Will this suspend service for the whole account if the ported line balance is not fully satisfied?

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Re: Porting number that is connected to edge plan?
naansalad
Specialist - Level 3

you balance will be due on bill when you get after port out ...doesn't matter if you receive card from new carrier 4-6 weeks or later ...paying late your vzw bill will get late fee charged and can suspend account as non payment  if paid too late...but you might have option to make payment arrangement if available after getting bill .

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Re: Porting number that is connected to edge plan?
naansalad
Specialist - Level 3

you balance will be due on bill when you get after port out ...doesn't matter if you receive card from new carrier 4-6 weeks or later ...paying late your vzw bill will get late fee charged and can suspend account as non payment  if paid too late...but you might have option to make payment arrangement if available after getting bill .

Re: Porting number that is connected to edge plan?
DigitalCreation
Enthusiast - Level 3

So, I would have to front the $400 that way my account is not suspended for late payment on the ported line?

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Re: Porting number that is connected to edge plan?
Tidbits
Legend

Correct you have to pay it off first and you get reimbursed by the other carrier weeks later.

Re: Porting number that is connected to edge plan?
DigitalCreation
Enthusiast - Level 3

Well, that would have been predicament. Looks like I will have to wait a few more months to switch. Sad days!

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Re: Porting number that is connected to edge plan?
Tidbits
Legend

Don't have a CC to do that with?

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Re: Porting number that is connected to edge plan?
DigitalCreation
Enthusiast - Level 3

I do, but not that I would consider using for such things.

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Re: Porting number that is connected to edge plan?
vzw_customer_support
Customer Service Rep

why would you want to leave? We would be very sad to see you go. Lets work together and keep those lines from having separation anxiety.
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