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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Positive Feedback - Buda, TX store
iualumni2000
Member

I wanted to make sure Kamaria and Kalvin at the Verizon store in Buda, TX get a shout-out for their kindness & amazing customer support today!  In a slight panic, I brought my iPhone into the Buda store as the phone screen completely stopped working. Both employees were so incredibly helpful in trying to find ways to fix my original phone; and when it was decided I would need a different phone (either replacement or upgrade) they explored & discussed with me all the options I had to ensure I was able to have a working phone that day.   I can't thank them enough for their time, patience, honestly & kindness in this process.  

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Re: Positive Feedback - Buda, TX store
vzw_customer_support
Customer Support

We are happy to hear about your positive in-store experience, iualumni2000! We will be sure to lift up your feedback to the appropriate party!

-Marshall

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