Today I logged onto Verizon to ask some questions about upgrading. I was helped by a woman named Shanique. She was very kind and helpful and provided the best customer support that I’ve had in a long time! She fixed my problem in under 20 minutes and she was just amazing. My session sadly timed out before I could go to the review page so I’m hoping that by leaving it here, she will see it! I just want to thank her again, she’s definitely someone to hold onto!
Thank you so much for your positive and encouraging words towards the representative who assisted you! We will make sure this feedback is lifted up, and Shanique gets the recognition she deserves. Thank you for taking the time to leave this review. We appreciate your time and effort!