Prepaid plan not working
Pdubs
Newbie

My prepaid plan should be good through 9/15 but it's not counting that? I have a prepaid phone and it's paid through 9/15, but the plan is not added to my account. Th MyVerizon website says plan good for 30 days, but I get a message saying insufficient funds whenever I try to text or call. There has also been no data added to my account.

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Re: Prepaid plan not working
Ann154
Community Leader
Community Leader

Call the prepaid customer service number at 1.888.294.6804 or *611 from your phone and ask them to check your account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Prepaid plan not working
Ann154
Community Leader
Community Leader

Call the prepaid customer service number at 1.888.294.6804 or *611 from your phone and ask them to check your account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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