Prepaid vrs. Contract
spoofed_again
Newbie

I would like to know why prepaid service doesn't get the same respect at contract cellular service in regard to features (call blocking) that make Verizon service more tolerable. Other cellular providers are offering free call blocking but Verizon want me to pay to block robo calls I never agreed to receive from their service. Make me think I need to start looking at other providers, Verizon does not have my interests in heart. This is why I dont do free phone offers (S9) or contracts...sickening really...

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Re: Prepaid vrs. Contract
glitchedpixel
Specialist - Level 1

Verizon haven't had 2 year contracts on consumer postpaid since January 2017, I dunno where this talk of contracts came from.

It's also well known prepaid services don't have the best support because they're cheap. You don't get premium service at dirt cheap prices anywhere.

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Re: Prepaid vrs. Contract
spoofed_again
Newbie

Really ? What would u call locked in for 2 years while u pay a higher plan price for that new free phone. 1  phone and dont need multiple lines. I bring my own device so I dont have to deal with Branded Bloat Ware that's difficult to shut down or remove. I boot 2 to 3 times faster. I'm up in under 22 seconds. Personally I dont think any service is inexpensive considering all the phones in service. Look to EU for state of the art technology and priceing. US is a dinosaur by comparison, excluding billing...that's top noch!

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Re: Prepaid vrs. Contract
Ann154
Community Leader
Community Leader

Then switch to another carrier. You can activate a phone you purchased yourself on a postpaid or prepaid account from any other provider as long as the phone is compatible with that network. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Prepaid vrs. Contract
vzw_customer_support
Customer Service Rep

Spoofed_again, we never want you to feel ignored. We are here for all of our customers no matter which form of service is chosen. As consumers, we are aware that the number of robo calls has dramatically been on the rise in recent years. This is exactly why we have introduced Call Filter. Our Call Filter app does offer several free services as well as additional features you may wish to subscribe to. See details at http://spr.ly/6604ESW8Q;  LorenB_VZW

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Re: Prepaid vrs. Contract
glitchedpixel
Specialist - Level 1

No such thing as a free phone either. Promotions that say free still charge the regular retail amount only you get a credit each month to offset it.

A contract is 2 years typically of commitment to service with an early termination fee if broken prematurely. A device payment is that, your equipment.

You can pay off your phone at any time, you're not locked into anything. That's how postpaid works.

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