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Question
jarednt11
Member

I purchased a iPhone 11 from verizon decided I really want a Pro instead.  However the store has no stock but the Apple store does.  

Can I simply return the 11 at Verizon and then enter into a device payment plan at the Apple Store?

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Re: Question
vzw_customer_support
Customer Support

Jarendnt11, we understand the importance of ensuring you have the right phone that fits your needs. When did you purchase the iPhone 11? Have you already received the iPhone 11 and is already activated on your account? 

 

When you purchase a new phone through Verizon Wireless, you have 14-days to return or exchange the device. Please keep in mind a $50.00 restocking fee may apply. For additional information regarding our Return Policy click: http://spr.ly/660718oQd

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