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Re: I have a question that needs to be answered please !
Bdubbs60
Member

I bought a prepaid card ($30.00) at a Walmart, when I scratched of the number on the back 2 of the last 4 numbers where missing on the card.  Walmart said they couldn't take the card back and that I had to get a hold of Verizon.  Can you get me the numbers missing on this card. It has been activated when I bought it.

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Re: I have a question that needs to be answered please !
vzw_customer_support
Customer Support

ThomasS_VZW  I appreciate you for reaching out to us regarding this concern. I can understand how important it is for you to have the ability to redeem the usage that is on the card. At this time, we would be unable to provide the finished PIN for that card. Did they provide you with a reason regarding being unable to accept the return?

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Re: I have a question that needs to be answered please !
vzw_customer_support
Customer Support

Keeping the account replenished is vital. Walmart's billing system is different from ours, so they will have the correct information on refunding/exchanging this for you from their side.

 

CraigS_VZW

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