Re: What does the 1x mean beside the service bars?
vzw_customer_support
Customer Service Rep

steve907, we definitely want you to be able to enjoy your service. How long have you been seeing 1X? What zip code do you see this occur in? How far from this area until you see your service get better?

 

Christine_VZW

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Re: What does the 1x mean beside the service bars?
Apostle45
Enthusiast - Level 1

I dont know  about this  I been calling in everyday about the same issue!!! why you guys advertise  you are the most reliable network when  it   are  guys unreliable network ,  and top of that my mobile hot spot is constantly  being remove of my account my bill is due  on the 18th  you guys need to make a credit on the account to pay mess, this affects my job and my business and the ministry as well 

 I am not happy about this matter or my phone service right now

Re: What does the 1x mean beside the service bars?
9wood
Specialist - Level 2

I been trying for several months to get my signal issue fixed only noticed 1x after they did a reset of network think they called it all that did was wiped out my service completely

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Re: What does the 1x mean beside the service bars?
vzw_customer_support
Customer Service Rep

We know having reliable good service is essential, and we'd be glad to help with any trouble, Apostle45. Please tell us more about what seems to be going on with your service and hotspot. 

ZakC_VZW

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Re: What does the 1x mean beside the service bars?
WLBinCT
Newbie

De-ja-vu all over again.  Been there - done that.
While being a Verizon customer for many years living where we do (Cheshire, CT 06410), it is disappointing to read the 1X problem currently being experienced has been a problem for soo long!!
Paying for 5 lines for as many years as I can remember - total accumulated payments should be close to the cost of building a tower!!!

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Re: What does the 1x mean beside the service bars?
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: What does the 1x mean beside the service bars?
vzw_customer_support
Customer Service Rep

We definitely appreciate your many years and efforts in working with us to get the best possible service. There are no alerts for your area. To confirm, does your service improve outside of Chesire?

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