Really Bad Coverage in my area 32958
Disisdave1
Enthusiast - Level 1

My Coverage in Sebastian, Florida (32958 area code) is exceptionally poor.  I get 1, or at most 2 bars of service and calls are frequently disrupted or dropped.  EVERYONE in my area reports the same, yet your coverage map shows good coverage in the area.  What is the deal and how can we fix it?

 

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Re: Really Bad Coverage in my area 32958
vzw_customer_support
Customer Service Rep

We always want our customers to have the reliable service they deserve. To see that you’re having issues is disappointing. Let’s check out what’s going on and see how we can help.  When is the last time service was consistent ? What is the make and model of the device that you're using?

 -David

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Re: Really Bad Coverage in my area 32958
Disisdave1
Enthusiast - Level 1

I’ve lived here over two years and never had good signal. I’m using an iPhone 11. 

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Re: Really Bad Coverage in my area 32958
vzw_customer_support
Customer Service Rep

Thank you for that information, Disisdave1. We're sorry to hear that you've been experiencing this issue for an extended period of time. Is this primarily inside your home that you're experiencing the trouble? If so, we can recommend some in-home solutions to improve the signal that you have. - Henry

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