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Receiving someone else's emails

I'm getting bills and other emails for someone else's account (I'm not a Verizon customer and don't even live in the US). I don't seem to be able to remove my address without logging into her online account (which I don't feel comfortable with and would mean I would need to change her password) but I would like my address removed from her account.

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Re: Receiving someone else's emails
Customer Support

Oh my, sorry to hear that you are receiving emails despite not being a Verizon customer. We definitely don't want you to get any unwanted emails and I'm happy to help fix this. We'll need to collect some more information from you to best help.  Please check for a private message here:

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