Receiving someone’s bill in error
BerryBlock
Newbie

It appears someone has used my email in error to have their Verizon wireless month to month bills emails to. How can I have this corrected?

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Re: Receiving someone’s bill in error
vzw_customer_support
Customer Service Rep

We want to make sure that we don't receive these emails BerryBlock, we'll be glad to help. Normally, at the end of the email there is a string of characters. Could you provide us with these numbers?

 

AlfredoL_VZW

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Re: Receiving someone’s bill in error
BerryBlock
Newbie

There are no string of characters 

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Re: Receiving someone’s bill in error
jav6
Champion - Level 3

@vzw_customer_support wrote:

We want to make sure that we don't receive these emails BerryBlock, we'll be glad to help. Normally, at the end of the email there is a string of characters. Could you provide us with these numbers?

 

@alfredol_vzw 


Why not just ask that the email to be forwarded to the appropriate group so someone can check it out?

...Just another VZW customer...trying to offer some assistance...
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