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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

I have sent back two different items for returns. I sent back one on Sept 8th and have yet to get my refund. I've been told so many times that my refund is coming and to expect a refund soon and it has yet to happen. I also sent back another one and was delivered yesterday (9/28) but you say my order hasn't even been sent back yet. That's over $150 that you have stolen from me! At least give me my items back if I have to pay for them and not get to keep them!