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Reporting Poor Coverage
AKStitch
Member

Good afternoon,

I live in the Davenport Florida area.  

ZIP Codes, 33836, 33837, 33896, 33897

Not sure if it’s just cell towers are not really in range of this area or if it’s another technical issue but as soon as you come in to Davenport from any direction in the state data takes a total dump and is basically useless and dropped calls become a very common issue

Whether your phone is claiming 5G or LTE, inside or outside, in between buildings or standing in the middle of a wide ope area, it doesn’t matter.  

Otherwise, service is fantastic everywhere else I go!

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Re: Reporting Poor Coverage
vzw_customer_support
Customer Support

We want to make sure you get the best service possible. We want to get to the bottom of this. When did you notice this? How large of an area is this?

 

-Jenelle

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