I moved to a new phone (same model, just a new one of it) and want to restore my conversations to Message+ from my SD card. I moved the SD card into the new phone and followed the instructions for restoring. (instructions here: https://www.verizon.com/support/knowledge-base-209183/)
All of my conversations appear and checkmarks appear beside them asking which to restore. When I select all and hit "Restore," a notification saying "Restoring, please wait..." appears but hangs indefinitely (like, for hours) on "Restoring conversation 0 of 707." When I select only one conversation and hit "Restore," it hangs indefinitely on "Restoring conversation 0 of 1." Help?
Thank you for reaching out. We want to make sure we restore your messages. Can you tell me if you had the messages backed up besides the SD card?