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Ringback Tones discontinued !!!!!!!
vzwuser14
Enthusiast - Level 2
‎08-31-2020 10:06 AM

I am so sad that this is happening! 2020 is getting worse. I love my ringback tones!

6 people had this problem.
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Re: Ringback Tones discontinued !!!!!!!
Nativelittle1
Enthusiast - Level 1
‎08-31-2020 10:48 AM

I feel the same way. They are not giving a reason why. That upsets me. I like having my ringback tones and ringtones. Now I have to find another way to have my ringback tone.

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Re: Ringback Tones discontinued !!!!!!!
Wtraynor
Enthusiast - Level 1
‎08-31-2020 11:18 AM

this totally terrible. So much for personalizing our own accounts.

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Re: Ringback Tones discontinued !!!!!!!
vzwuser14
Enthusiast - Level 2
‎08-31-2020 12:58 PM

I love answering a phone call and people telling they've enjoyed my ringback tone. Making/receiving calls just got boring. PLEASE BRING IT BACK VERIZON!

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Re: Ringback Tones discontinued !!!!!!!
vzwuser14
Enthusiast - Level 2
‎08-31-2020 01:01 PM

Screenshot_20200831-155338_Twitter.jpg

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Re: Ringback Tones discontinued !!!!!!!
Ann154
Community Leader
Community Leader
‎08-31-2020 01:50 PM

I despise ringback tones. Thankfully, I haven't had to listen to one when dialing a person in ten years or more. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ringback Tones discontinued !!!!!!!
vzwuser14
Enthusiast - Level 2
‎09-01-2020 06:41 AM

I dislike your comment, Ann154.

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Re: Ringback Tones discontinued !!!!!!!
kallegro17
Newbie
‎09-01-2020 08:11 AM

So what will callers hear while waiting for someone to answer the phone?

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Re: Ringback Tones discontinued !!!!!!!
Ann154
Community Leader
Community Leader
‎09-01-2020 08:37 AM

Ringing just like if you were dialing a landline or any cell phone number that doesn't have a ringback tone. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ringback Tones discontinued !!!!!!!
vzw_customer_support
Customer Service Rep
‎09-03-2020 08:17 AM

You have a great concern, kallegro17! You do not have to worry about missing any calls. The caller will hear the regular dial tone, and you will hear the phone ring as normal. Does this clarify your concern? 

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