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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Ringback tone
Melvinvmoore
Member

All I get is system error 204 when I try to buy

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Re: Ringback tone
Pauley2019
Member

I have chatted twice since Saturday with Verizon and was assured yesterday that it would be fixed by the end of the day.   That did not happen and it's quite annoying.  Judging from the app reviews in Google Play, this problem goes back a couple of months.   Verizon needs to get this fixed in the next day or two or come up with an alternative way for customers to purchase and manage their ringtones and ringback tones. 

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Re: Ringback tone
vzw_customer_support
Customer Support

Hello, Pauley2019! It is alarming to see that you are having issues to purchase Ringback Tones. You mentioned that you've reached out to us regarding this situation previously. What details did they provide you with?

 

GeorginaG_VZW

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