Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Rock Mount NC retail store.....tall kid 6'4" threw my stuff at me.

What happened Verizon? All day trying to order online and pick up my completely down, then after hours of trying I am left navigating a maze of "virtual check in" need to rethink the iniating process here as it is NOT intuitive.....seriously I spent more time arguing with staff around process than i did performing the transaction......Your network is amazing but after today I will not be back in any of your retail locations.....Tell your VPs who clearly do not understand workflow design to start looking for other lines of work so we dont have to suffer this mess....Oh yeh, fire that arrogant 6'4" blockhead who had it mask around his neck.