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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Rock Mount NC retail store.....tall kid 6'4" threw my stuff at me.
MyOlivia
Member

What happened Verizon? All day trying to order online and pick up my items.....website completely down, then after hours of trying I am left navigating a maze of "virtual check in" workflows....you need to rethink the iniating process here as it is NOT intuitive.....seriously I spent more time arguing with staff around process than i did performing the transaction......Your network is amazing but after today I will not be back in any of your retail locations.....Tell your VPs who clearly do not understand workflow design to start looking for other lines of work so we dont have to suffer this mess....Oh yeh, fire that arrogant 6'4" blockhead who had it mask around his neck. 

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