Safety Concern During Service Call for FIOS

VARes · ‎03-15-2020

I am trying to file a safety complaint to customer service. How can I go about doing that?

The incident occurred during a service call to my apartment complex.

I have the license plate of the van, time of incident, and location.

jav6 · ‎03-15-2020

@VARes wrote:
I am trying to file a safety complaint to customer service. How can I go about doing that?
The incident occurred during a service call to my apartment complex.
I have the license plate of the van, time of incident, and location.

This IS the Verizon Wireless Community Forum. Have you posted on the FIOS Forum at https://forums.verizon.com ?

...Just another VZW customer...trying to offer some assistance...

vzw_customer_support · ‎03-17-2020

We're concerned that you have a safety complaint during your Fios call and want to ensure you are able to file this complaint with the correct team, VARes. You have reached Verizon Wireless and we do not have access to Fios service. We would recommend reaching out to Fios directly for additional assistance. You can reach them here, http://spr.ly/66091sgZJ.

DanielleR_VZW

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