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Safety mode speed very slow
czachmeyer
Member

Is anyone else experiencing extremely slow speeds while in safety mode?  The FAQ says it should be 128K but i consistently am only getting 9-10K.

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Re: Safety mode speed very slow
vzw_customer_support
Customer Support

I don’t blame you for wanting to get the most out of what little speed there is while under Safety Mode’s restrictions. Have you had an opportunity to discover if these 9-10 kbps speeds are occurring in multiple locations miles apart or predominantly one area? May I have the make and model of your device?

DavidH_VZW

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Re: Safety mode speed very slow
Antennamatt
Member

I have been hitting the 5Gig cap for a few months and found that if I turn LTE off in settings and run on 3G, speeds are usable and Speedtest results in 2-3 Mbps down ...much better than the dial-up speeds

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Re: Safety mode speed very slow
vzw_customer_support
Customer Support

Thanks for confirming, Antennamatt. I would be happy to explore your options to help with speeds. When you have the opportunity, please check your private messages.

TracyB_VZW

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