Extremely grateful for the help the Sama gave my wife and I on 13 Apr 19.
She was very professional, courteous and patient. On our third visit to the store she went above and beyond to get us a replacement phone shipped to the address that we were traveling to the next day. I hope that she can be recognized by Verizon for outstanding customer service. Surely there are others that have experienced her ability to excel in the area of customer satisfaction.