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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Sc-ammed out of money by this garbage company
Bobmcd1337
Member
  • Made a payment arrangement to keep from being shut off. Make my payment and my service is still shut off.

What is the point of making a payment if it doesn't keep my service from being shut off?

Why wouldn't it say when you make an arrangement that it would not keep your service from being interrupted?

To top it off, I could not even speak or chat with a live agent to get this resolved?

I'm so completely done with this company.  I didn't really have the money to make a partial payment. Had I known that it wouldn't keep my service on I would not have made it.

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Re: Sc-ammed out of money by this garbage company
vzw_customer_support
Customer Support

 

I am sorry to read that, it is not the way we want you to feel. If you want us to review your account, please private message me.

 

Thank you for contacting Verizon,

 

>Cintya

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