Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Scam calls from Verizon about upgrading to 5g?

I received a call from someone in India claiming to be Verizon support requesting information from me to upgrade me for 4g to 5g. Is this legitimate? It seemed like a scam to me and refused to give them info until I verified with Verizon. He claimed it was legit and gave me a confirmation number and said his employee ID.

Re: Scam calls from Verizon about upgrading to 5g?

most likely it's a scam. I don't think VZM calls out to it's customers for advertising purposes.