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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Scammed by Verizon trade in

VERIZON IS A SCAM...My service has downgraded in the past few months...also I issued a trade in on my old phone and have photos and videos of my device the day it was sent in and they took my device and are not issuing any credit at all claiming it is not in working order.  VERIZON SCAMS ITS CUSTOMERS


I have video and photos of my device taken right before I packed it up to be mailed to verizon.

Re: Scammed by Verizon trade in
Customer Support

We want to ensure you get the assistance you need with your trade in  and service concerns, Kwbland. Please send us a Private Note for support.