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Correct Answer!
Scheduled callback isn't functioning
djmoore2009
Member
‎11-14-2020 02:04 PM

I've had 3 scheduled callbacks that call and then just dropped after I was on hold for 7-10 minutes. Been trying to get a human for hours now. What's going on? 

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Correct Answer!
Re: Scheduled callback isn't functioning
vzw_customer_support
Customer Support
‎11-16-2020 02:16 PM

djmoore2009, we apologize for the delay in response as we are here to help! Are you still having an issue with connecting to customer service since your last interaction with us? What is the number you attempted to dial? 

 

KevinM_VZW

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