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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Screen repair

My phone is scheduled for screen repair. It says same day. But im on my third appointment with Asurion. First one they canceled. Second one I drove 50 plus miles to a store that said not today.. matbe tomorrow. Now I have a appointment for Dec. 2nd!! I was trying to get my screen repaired before my upgrade arrived and I switch my line to the new phone. Now my upgrade has arrived. Can I go ahead with the activation process and switch over to my new fold 3.. and since my old phone has been scheduled for repair..will it still be repaired if i switched over

Re: Screen repair
Customer Support

We are here to help with any pending concerns. Please send us a Private Note at your earliest convenience to gather more information on this particular matter and help you activate the new device. ~Vic