Seniors 60+
drjulio1
Enthusiast - Level 1

Verizon needs a Phone and Subscription Plan for Senior Citizens, Disabled, Social Security, lower prices for plans set up around and for seniors.

Can this be done, we know seniors can not afford the regular plans and pricing.

Labels (1)
Re: Seniors 60+
drjulio1
Enthusiast - Level 1

I wish Verizon would respond.

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Re: Seniors 60+
Ann154
Community Leader
Community Leader

Perhaps the prepaid plans would work better for you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Seniors 60+
rcschnoor
Legend

You should look into pre-paid, then. Pre-paid smartphone plans currently start at $40/month and include 3 GB of data at 4G LTE speeds. Pre-paid basic phone plans start at $30/month.

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Re: Seniors 60+
EZBUZZSAW
Enthusiast - Level 1

Verizon,

      Seniors need simple phones at some point, no texting no pictures just simple for tired old eyes with thick glasses. With great big buttons!

     I have lots of smartphones with you and have for more than 19 years. I am about to go to another carrier because you are ignoring customer NEEDS not wants. My 87-year-old parents need a large button phone that operates as close to an old house phone as possible. They had a flip phone but it finally fell apart from old age. You have many customers here with the same need NOW FILL THE NEED!  This is business 101, fill the need or someone else will, and as they fill the need my loyalty to you will begin to diminish! WAKE UP Verizon... You are becoming the old AT&T not listening to customers needs/wants! I seriously doubt this will ever make it up the ladder but at least I can hope. No one here is even asking about price.... So this is a great chance to make some margin!

Thanks for probably nothin!

EZBUZZSAW

Re: Seniors 60+
Ann154
Community Leader
Community Leader

Home phone connect with a large button landline style phone. I know family members who converted their mother's cell phone to that description.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Seniors 60+
vzw_customer_support
Customer Service Rep

I hear you loud and clear, EZBUZZSAW. I am a consumer too, and I sincerely understand the need for seniors to get basic phones easy to use without the complications and sophisticated features included with Smartphones. My parents have the XP5 (http://spr.ly/6587DGRAl) and they love it, as they find it simple and easy to use. You can find many more basic phones available at this link: http://spr.ly/6588DGRAm

 

You are a valued customer and we appreciate your loyalty and tenure. Share this information with our parent and help them find the perfect basic phone for their needs.

 

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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