Service Issues
Rlnorris04
Newbie

Why does it seem like since Verizon started the unlimited plan were being throttled back. I dont even have unlimited i pay for 8 gigs of data and it seems like my speed decreased alot according to my speed test and also i was just in Ny and keep loising service now im home and same thing when i do i only get 2 bars or kicked back into 3G thats even slower then i remember. I know irs not my phone i just updated 3 mths ago. If i wanted crappy service i coukd switch to AT&T or Metro PCS

Labels (1)
0 Likes
Re: Service Issues
vzw_customer_support
Customer Service Rep

We definitely want to ensure your services are working at top-notch speeds. Are you seeing these speeds at different times of the day or is this an always type occurrence? Are other devices impacted?

TylerK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes