I had a payment arrangement and I paid my that arrangement, but my phone still got cut off. I was able to get it turned back on, but two days later it was shut off again. I have filled out the form for financial hardship, but I keep going through this. I live away from my family and now I'm out of work. Im at a loss.
In times like this we want to ensure that you can stay connected. Sorry to see that you keep getting disconnected. We'd like to access your account to better assist you. We sent you a private message.
ChristianP_VZW
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