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Service is terrible

My Verizon service is horrific. I've been a customer for almost 20 years and the service to my phone and my wife's phone has gotten so bad that she's going to AT&T on Tuesday morning. Our phones will barely function in our home unless we are connected to our WIFI network (which ironically is AT&T). Dropped calls, calls cutting out, phones not ringing, missed text messages, nonfunctional email, and no internet connectivity is now a hallmark of Verizon "service". Buh bye. 

Re: Service is terrible
Customer Support

We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance. *Melissa