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Service issues in Delaware - 2021
amerj19us
Member

I am in Delaware and just switched from T-Mobile to Verizon.  I have 5G phone.  Data works only at my home but does not work at most places in Delaware.  All of sudden it stops working, no data and we are stuck.  It is not just me having this issue, it is my whole family using Verizon.  I saw a thread created in 2018 having same issue in Delaware.  What is going on.  My son needed to use google map on road and phone stopped getting any data.  This is really frustrating.

FYI, I never had this issue with T-Mobile.

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Re: Service issues in Delaware - 2021
vzw_customer_support
Customer Support

Hello there amerj19us and thank you for reaching out to us with your concerns. We are glad to hear that you have joined us, but equally concerned that you are having trouble with your service. Help has arrived to assist you further. Do you recall what is usually happening when the service stops working randomly? Does the device function this way in other areas even outside of the location mentioned? What kind of phone do you have?-Candice

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Re: Service issues in Delaware - 2021
amerj19us
Member

All of sudden it has started working.  After we activated our phones on Verizon, the data did not work at random times and at random places in Delaware, for few days.  But looks like it is working now  Don't know how.

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