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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Service signal has declined at my home
Wojo2
Member

How do I complain to Verizon about this?

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Re: Service signal has declined at my home
vzw_customer_support
Customer Support

Keeping you connected with reliable service is important to ensure that you have a good experience, Wojo2. We are here to work toward a resolution. What happens when you try to use the phone at home? Do the problems happen indoors or outdoors? How far do you have to travel for better service?

DavidC_VZW

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Re: Service signal has declined at my home
Wojo2
Member

i have 1 bar signal at my house. 309 frey ave vestal ny.

 i have always  had 3 bars. calls are being dropped..

i run a business out of my home. i can't have this bad service. not sure what has changed on your end. nothing has change at my home.

i have 5 phones and pay 377 a month.  i have been with verizon for 20 years at this same address i need this fixed. 

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Re: Service signal has declined at my home
vzw_customer_support
Customer Support

Wojo2, we certainly want you to have the best possible service! Do you only have this trouble in your home? What make and model phone do you have?

 

TionnaB_VZW

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