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Setup Wizard Data Usage Limited
csifmh
Member

Yesterday afternoon I noticed an app on my home screen that said ( Setup Wizard Data usage Limited Due to time of day or a data limit)

I went to the store today using an Uber set it up from my PC. Went I tried to get on the app to come home my phone would not connect. I had to walk home from the store 2 miles and I am disabled.  I am extremely mad to say the least.

I have a note 10+.  I have the Go Unlimited plan.  I checked my phone and limit mobile data is off.  I also do not have smart family

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Re: Setup Wizard Data Usage Limited
maak
Member

I'm having the exact same issue on my wife's and my Galaxy Z Fold 3's. The issue started for both of us yesterday morning and now today I have a new icon that says I need to activate my device and when I click it, it fails and says to contact Verizon for service. My wife is still getting the Setup Wizard Data Usage Limited notification.

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Re: Setup Wizard Data Usage Limited
vzw_customer_support
Customer Support

I'm so sorry you're experiencing these issues. I know how important it is to have a good working phone at all times. Have you tried powering it OFF for 2-3 minutes, and then back ON? 

-Vanessa

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Re: Setup Wizard Data Usage Limited
vzw_customer_support
Customer Support

As a valued customer, your concerns are our concerns too. It saddens us to review the feedback you've shared with us here. That's certainly not the experience we ever want for any of our customers and we apologize for your inconvenience. Noting that there are several concerns, we'd like to help you address and resolve each of them. 

 

Verizon takes protecting our customer’s personal and account information very seriously. Since we will need account-specific details from you, we’ve sent you  a Private Message on this topic:

 

https://community.verizonwireless.com/inbox

 

-Robert C.

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