Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Signal dropout.
origdroiduser
Member

72110 area code, random 4g signal dropout to 3g and then to no signal then back to 4g all while my phone is still and in a location that I usually have a strong signal. Within 2 miles of a supposed Verizon tower that was completed almost 2 years ago and has never been turned on. 

0 Likes
Re: Signal dropout.
vzw_customer_support
Customer Support

@origdroiduser ,

 

We'd always want to know if you're having some sort of signal trouble. As the zip code you shared covers a large area, including an airport in the area, what is the nearest intersection and city where this is happening? How far from the area do you need to go before your signal improves? You also mentioned a cell tower that is 2 miles away. Where are you seeing that this is a Verizon cell tower? How do you know that it is not turned on? 

 

RussellM_VZW

0 Likes
Re: Signal dropout.
origdroiduser
Member

Sorry for the length of this but this is easiest way to lay this out. This is within the city limits of Morrilton, AR. According to antennasearch.com there is a tower located on Carruther's Hill. As far as I can tell this is the main tower for Morrilton. 

Service Type:Cellular
Call Sign:KNKN502
Latitude:35.1593
Longitude:-92.7243
Structure Type:NA
Status:Unknown
Date Constructed:NA
Ground Elev:feet
Height Of Structure:feet
Overall Height:feet
Structure Address:Approx. 1 mile W of Hwy. 9 on Hwy. 9B Approx. 0.4 mi. SE of Hwy. 9B on Carruther
Morrilton, AR

This is just to the south of Morrilton, you have this tower that is so close that I should be getting a full signal, that as far as I can tell has never been turned on.

 

  • Registration #:1296390
    Latitude:35.1038
    Longitude:-92.7696
    Structure Type:NA
    Status:Constructed
    Date Constructed:09/29/2017
    Ground Elev:358.0 feet
    Height Of Structure:194.9 feet
    Overall Height:557.8 feet
    Structure Address:27 Municipal Drive
    Oppelo, AR
  • HistoryPurpose Status Date Addnl Info
    AmendmentGranted07/14/2015
    ---
    Adm UpdateGranted01/04/2016
    ---
    Owner ChangeGranted02/23/2016
    OwnerAlltel Communications, LLC
    RepVerizon Wireless
    Adm UpdateGranted03/07/2017
    ---
    ConstructedGranted10/02/2017
    ---
    Owner ChangeGranted02/05/2019
    RepAlltel Corporation
    OwnerAlltel Corporation
    There is also a tower located just north of Morrilton that when I talked to Verizon's tech support doesn't show in their system.
  • Ownership Info
    Licensee Contact
    Company:Verizon Wireless
    Contact:Licensing Manager
    Phone:(770)797-1070
    Email:[email address removed per the Verizon Terms of Service]
    Address:5055 North Point Pkwy, NP2NE Network Engineering
    Alpharetta, GA, 30022
     
    Licensee
    Company:Verizon Wireless (VAW) LLC
    Contact:Not Recorded
    Phone:(770)797-1070
    Email:[email address removed per the Verizon Terms of Service]
    Attn:Licensing Manager
    Address:5055 North Point Pkwy, NP2NE Network Engineering
    Alpharetta, GA, 30022
  • Transmitter Characteristics
    Service Type:Microwave
    Call Sign:WRAT918
    Latitude:35.2233
    Longitude:-92.6840
    Structure Type:NA
    Status:Unknown
    Date Constructed:NA
    Ground Elev:440.0 feet
    Height Of Structure:250.0 feet
    Overall Height:259.9 feet
    Structure Address:Ridge Road \ CECIL ROAD
    MORRILTON, AR
  • Transmitter Frequencies
    EmmitterClassFreq(Num)Freq(Mhz)Power(Output)Power(Radiated)
    1FXO110,795.NANA
      210,875.NANA

 

 

0 Likes
Re: Signal dropout.
vzw_customer_support
Customer Support

I appreciate your time and patience with us as we want to see you have the best network experience. I would love to run further diagnostics and review your network records. I have sent a Private Note and will look forward to your reply.YaleK_VZW

0 Likes