Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Sim problems

I tried putting my sim in a phone I bought from someone else, and the sim disconnected bc they said the phone was stolen. Which I know for a fact it's jotm bit I tried putting sim back in old phon3 and it says it has to be reconnected. I'm not the account manager anymore the account owner is in jail atm, not sure when he will be home how can I reconnect my service?